Provider Integration Postmortem Template
Use this structure whenever a provider integration regresses:
Incident Summary
- Date: YYYY-MM-DD
- Impact: who was affected and how long
- Detection: how the issue was discovered
Root Cause
Describe the direct trigger and any contributing systems.
Fix
export function summarizeFailure(surface: string, reason: string): string {
return `Integration failure on ${surface}: ${reason}`;
}
Follow-Ups
- Add deterministic verification for the failing path.
- Remove temporary mitigations once the durable fix lands.
- Link the release note that shipped the fix.